Crisis Communications

Never be unprepared for a crisis.

A crisis will look different for every business.  But, essentially, ‘a crisis’ is an event which threatens to damage your company, its reputation or its customers.  

Whatever a crisis means to you, being fully prepared will help you to limit the damage and recover more quickly.  

Using my experience of leading communications teams in crisis situations, I can:

  • Work with you to develop actionable crisis communication plans so that if the worst happens, you’re prepared
  • Define and document communication cascade processes
  • Create spokesperson protocols (including social media)
  • Create clear guidelines on internal and external messaging
  • Identify key stakeholders and influencers (including the media, local organisations, community groups or significant individuals) who can help you to extend your messaging and support your recovery

If you’re in the middle of a crisis and need help now – call me.  I can slot straight into your team and use my experience to help you get to the other side with as much grace as possible.